ABOUT US    As a firefighter, Guns n Hoses manager Paul Byers envisioned a store that would serve the public-safety community in the same way they serve the public – with dedication, pride and that caring, personal touch. “When you really need a person – not an answering machine – to help you, we’re here. We have all the capabilities of a large company, but we operate our store like a small, family-owned company. Every customer is important,” Paul says.  WE GO THE EXTRA MILE Since opening the store at 1044 N. Grand Ave. W in Springfield, Illinois in 2004, Guns n Hoses has built a reputation for going that extra mile. Not only do we offer a wide variety of competitively priced, quality items, but we specialize in personalized products. An on-site seamstress will alter any uniforms purchased at Guns n Hoses at no charge. And, Guns n Hoses will not only order t-shirts for you, but also can personalize them. It’s literally a one-stop-shop for public-safety professionals. SHOP ONLINE FOR YOUR FAVORITE ITEMS   Due to the increasing popularity of Guns n Hoses, Byers and his staff have added a Guns n Hoses e-commerce site to offer even more convenient, personal service to its current customers, and to expand its customer base nationally. But, Byers said, he hopes customers continue to stop by and look through the large selection of in-store merchandise.